Cookies Policy

1. What cookies are

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Cookies do not normally contain information that directly identifies you, such as your full name or contact details. However, information obtained through cookies may be combined with other information held by us and may then be associated with an account or user.

We may also use technologies that perform a similar function to cookies. These may include pixels, tags, software development kits, local storage and other identifiers. In this policy, we use the term cookies to cover cookies and similar technologies unless a different distinction is needed.

Cookies can be session cookies or persistent cookies. Session cookies are temporary and are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period for which a cookie remains may vary depending on its purpose and the settings used by the relevant service.

Why cookies matter

Cookies help websites function efficiently. They can support secure logins, remember selected settings, assist with navigation and help us understand how visitors use a website. Some cookies are essential for requested features, while others support analytics, personalisation, advertising or the improvement of online services.

2. How 1win Casino uses cookies

1win Casino may use cookies for the following general purposes. The cookies used on a particular page may depend on the features available, the device or browser you use, your account status and the choices you make in the cookie consent tool.

• Essential operation: to enable core website functions, maintain a session, support account access and help pages load correctly.
• Security and fraud prevention: to help protect accounts, detect unusual activity, reduce misuse and support the integrity of our website and services.
• Preferences: to remember choices such as language, region, display settings or other preferences that make your visit more convenient.
• Performance and analytics: to collect information about how the website is used, including which pages are visited, how users navigate and whether pages or features are working as intended.
• Functionality: to support optional features and remember information you have provided or selected during a visit.
• Marketing and advertising: where applicable and permitted, to help measure campaigns, limit repeated advertisements and provide content that may be more relevant to your interests.
• Compliance and records: to help us record consent choices and meet legal, regulatory, security and operational requirements.

We aim to use information obtained through cookies in a proportionate way and for legitimate business, service, security or compliance purposes. We do not use cookies to remove your responsibility to play within your means or to bypass responsible gambling safeguards. Marketing-related cookies, where used, do not guarantee that you will receive any particular offer or promotion.

Information collected through cookies

Depending on the cookie and the settings on your device, information may include your internet protocol address, browser type, device type, operating system, approximate location, referring website, pages viewed, links selected, time spent on pages, language settings and technical information about your visit. We may also record whether a consent banner was displayed and which preferences were selected.

Cookie information may be reviewed in combination with information you provide directly, information connected with an account and information collected through other parts of our website. We handle personal information in accordance with our Privacy Policy and applicable Australian privacy requirements.

3. Types of cookies and third-party services

First-party cookies

First-party cookies are set by 1win Casino or by a service operating on our behalf. They may be used to support essential functions, security, preferences, analytics and other website features. Some first-party cookies are necessary for the service you request and may not be available for separate opt-out through the cookie preference tool.

Third-party cookies

Third-party cookies are set by a provider other than the website you are visiting. We may use carefully selected third-party providers for services such as analytics, security, payment-related functionality, content delivery, customer support or advertising. These providers may process information in accordance with their own privacy notices and terms. Their services may change over time, and a provider may set or access cookies according to its own technical practices.

We do not control every cookie that may be placed by an external service. Before using a third-party feature, you should review the relevant provider's information about privacy, cookies and data handling. A link or integration with another website does not mean that 1win Casino endorses all of that provider's practices.

International processing

Some service providers may process information outside Australia. Where personal information is handled overseas, we take steps intended to manage that processing in accordance with applicable privacy obligations and our Privacy Policy. The availability and operation of a third-party service may also depend on its technical infrastructure and legal requirements.

Cookie categories

• Strictly necessary cookies: required for requested website functions, security or basic operation.
• Preference cookies: used to remember settings and choices.
• Analytics cookies: used to understand website performance and visitor behaviour.
• Advertising cookies: used, where applicable, to support campaign measurement and relevant advertising.
• Social or media cookies: used, where applicable, when content or features supplied by another platform are displayed.

4. Managing cookies, consent and updates

When you first visit the website, you may be shown a cookie notice or preference tool. Depending on the cookies involved, you may be able to accept all cookies, reject optional cookies or choose particular categories. You can normally change your choices later by using the cookie settings available on the website. Changing your preferences will not generally remove cookies that were already stored, so you may also need to delete them through your browser or device settings.

Browser controls

Most browsers allow you to view, block, delete or restrict cookies through their settings. You can usually find these controls in a privacy, security or settings menu. Help pages supplied by your browser may explain the available options. If you use more than one browser or device, your cookie choices may need to be applied separately on each one.

Blocking or deleting cookies may affect the way the website works. Essential features may not operate correctly, your preferences may not be remembered and you may need to enter information again. Some account, security, payment or game-related functions may be unavailable if certain cookies are disabled. Disabling advertising cookies will not necessarily stop all advertising; it may instead make advertisements less tailored.

Your privacy and responsible use

Cookies are only one part of how information may be collected online. You should use strong, unique passwords, keep your devices and browsers updated, avoid sharing account credentials and log out when using a shared device. Do not use public or untrusted devices for sensitive account activity where it can be avoided. If you believe that your account or personal information may have been compromised, follow the account security instructions available through the website.

This website is intended for adults who are legally permitted to access online gambling services in their location. Cookies do not verify that a person is eligible to gamble. You remain responsible for complying with applicable laws, account requirements and responsible gambling information. If gambling is no longer enjoyable or is affecting your finances or wellbeing, stop playing and seek appropriate support.

Changes to this policy

We may update this Cookies Policy when our website, technology, service providers, legal obligations or cookie practices change. The updated version will be made available on this page and will show the date or other indication of the latest update where appropriate. You should review this page from time to time. Continued use of the website after an update may indicate acceptance of the revised policy where consent or acceptance is legally required.

Questions and privacy requests

If you have a question about cookies, wish to change your preferences or want to make a privacy-related request, use the support or privacy contact method made available through the 1win Casino website. We may need to verify your identity before responding to a request involving personal information. Further information about access, correction, deletion, complaints and other privacy rights is provided in our Privacy Policy.